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Integrated solution

VoIP & PBX Solutions

Modernize your business communications with flexible telephony solutions that support traditional, IP-based, and hybrid environments.

What we deliver

Flexible communications across teams and locations

Online For Supplies designs and implements PBX, IP-PBX, and hybrid telephony environments around your users, locations, call volumes, connectivity, and operational requirements.

Organizations can retain compatible traditional telephone services while introducing VoIP and SIP connectivity where appropriate. Extensions, call routing, voicemail, automated attendants, remote users, reporting, and administration can then be coordinated through one business communication environment.

What the solution includes

PBX & IP-PBX Platforms

Business telephony platforms selected around the number of users, locations, call requirements, existing services, and plans for future expansion.

  • Traditional PBX systems
  • IP-PBX systems
  • Hybrid telephony environments
  • Extension and user planning
  • Capacity and expansion planning
  • System configuration and testing

VoIP & SIP Connectivity

IP-based calling and SIP connectivity configured around available network capacity, service-provider compatibility, and business requirements.

  • VoIP connectivity
  • SIP trunks
  • Internal IP calling
  • Integration with compatible telephone services
  • Call-quality and network considerations
  • Connectivity testing

Call Handling & Voice Features

Call features configured to help users route, answer, transfer, and manage business calls more efficiently.

  • Extensions and call routing
  • Call forwarding and transfer
  • Follow-me and find-me features
  • Voicemail
  • Automated attendants
  • Call queues and ring groups

Remote & Multi-Site Communications

Telephony options designed to connect authorized users, branches, and remote teams through compatible and appropriately secured systems.

  • Remote extensions
  • Branch-to-branch calling
  • Mobile and desktop softphones
  • Multi-site extension planning
  • Remote-user configuration

Network & Cabling Readiness

Network and cabling requirements assessed to support voice traffic, call quality, device connectivity, and reliable day-to-day operation.

  • Voice and data cabling assessment
  • Network-capacity review
  • IP-phone connectivity
  • Power over Ethernet requirements
  • Quality of Service configuration
  • Network testing

Administration & Reporting

Management tools that provide authorized administrators with visibility and control over users, extensions, call settings, and supported reporting features.

  • Centralized system administration
  • User and extension management
  • Web-based administration
  • Call records
  • Usage and activity reporting
  • Permissions and access control

Implementation & Support

Planning, installation, configuration, testing, and support coordinated across the telephony system and its connected components.

  • Requirements and site assessment
  • System and extension planning
  • Equipment installation
  • Configuration and call-flow testing
  • User and administrator handover
  • Maintenance and technical support

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Tell us what you need, and our team will help you identify the most practical way forward.

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